1. TERMS & CONDITIONS
1. Introduction
These Terms & Conditions govern the use of the UDHealing website and all remote energetic services provided by Michel Immerzeel ("the practitioner").
By purchasing a session, you agree to these terms.
2. Nature of the Services
UDHealing provides remote energetic work, including:
• dowsing-based energetic scanning
• energetic clearing
• chakra realignment
• coherence restoration
These services are not medical, therapeutic or psychological treatments.
3. Co-Creation Principle
All sessions follow a co-creation model:
• the practitioner works on the energetic field
• the client integrates the changes through their own inner process
.
Results vary according to each individual’s rhythm.
4. Use of the Website
You agree not to misuse, copy, or redistribute any content from the UDHealing website.
5. Payments
Payments are processed via secure online platforms (Stripe / PayPal / Systeme.io).
All prices are listed in the relevant currency.
6. Booking & Delivery
Services are delivered remotely.
A session report is sent by email after completion.
7. Refund Policy
Due to the nature of the work, completed sessions are non-refundable.
See full refund policy below.
8. Limitation of Liability
UDHealing does not diagnose, treat or cure any medical or psychological condition.
No guarantee of specific outcomes is provided.
9. Client Responsibilities
The client agrees to:
• provide accurate information
• take responsibility for their emotional and practical decisions
• consult a medical professional when necessary
10. Legal Jurisdiction
These Terms are governed by Belgian law.
2. PRIVACY POLICY
1. Data Collected
UDHealing collects the minimum required data:
• name
• email
• date of birth
• purchase information
• optional intention for the session
No sensitive medical data is required or stored.
2. Purpose of Data
Data is used solely to:
• deliver the session
• send the session report
• process payments
• provide customer support
No data is sold, rented, or shared.
3. Legal Basis (GDPR)
Data is processed on the basis of:
• contract fulfillment (purchased services)
• explicit consent (contact form)
• legitimate interest (security)
4. Payment Data
Payments are handled externally (Stripe, PayPal).
UDHealing never sees or stores credit card information.
5. Storage Duration
Data is stored for 2 years for administrative reasons and is then deleted.
6. Your Rights
You may request:
• access to your data
• correction
• deletion
• limitation of processing
Contact me by email
7. Cookies
Only essential cookies may be used for site functionality.
8. Security
UDHealing uses secure hosting, encrypted connections (HTTPS), and restricted access.
3. REFUND POLICY
1. Completed Sessions
Due to the nature of remote energetic work, completed sessions are non-refundable
2. Cancelation Before Work Begins
You may request a refund up to 24 hours before the scheduled start of your session.
3. Technical Errors
If you were charged incorrectly, contact us by email. Incorrect payments will be refunded in full.
4. Duplicate Payments
Any accidental double purchase will be refunded.
5. Dissatisfaction
As the work is based on coherence realignment and individual integration, subjective expectations cannot serve as grounds for refund.
4. DISCLAIMER
1. Not Medical Advice
UDHealing does not diagnose, treat, or cure any medical condition. It is not a substitute for medical or psychological care.
2. Complementary Service
Remote energetic work aims to restore coherence and support emotional clarity, it does not replace professional healthcare.
3. Responsibility
Clients remain fully responsible for:
• their wellbeing
• their medical decisions
• their emotional and practical choices
4. No Guaranteed Results
Every person integrates energy work differently.
No specific outcome is promised or guaranteed.
5. Emergency Situations
UDHealing does not provide crisis intervention.
In case of emergency, contact your local medical professionals.